Frequently asked question
What are your shipping details?
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. we offer free shipping worldwide Domestic Shipping Rates and Estimates For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
What is your return policy?
Refunds, returns, and exchanges. We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org
What are your product sizing details?
Standard-size versus oversize
A standard-size item is one that, when fully packaged, weighs 20 lb or less and does not exceed:
18 inches on its longest side
14 inches on its median side
8 inches on its shortest side
Any item exceeding these dimensions is considered oversize
Maximum weights and dimensions
Product size tier
Do you offer promotion?
We do! follow us on Instagram or Facebook to get notified. we typically give promotions during the summer, winter, and Black Friday/Cyber Monday.
How do i search for product?
simply type the product name in the search bar at the top of any page .try to enter a general description . the more word you use the less product you will get on the result page .when you find a product you are interested in simply clicks on the image for more details.
How do i place an order?
On the product page with the item you like select the color or other product variation if any that you like the most and click add to cart button. As soon you have added everything you wanted to your cart. click on proceed to checkout button you will see the list of items you,reordering and will be able to remove,add, or edit anything if necessary
How can i protect my details when i register or checkout?
We offer the highest security possible at all times to make sure online transactions keep your personal information safe. following the industry-standard we use the secure socket layer (SSL)technology to encrypt the information, you share with us such as your name, address, and payment details.
Can i change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do it within 12 hours. of placing it To edit your order details or cancel the purchase, simply use the Contact us form to send us an email.
How can i return an item?
If any item is missing, wrong, or damaged when you received the item, we are sorry it happened to you !Kindly use the Contact us form to get in touch with us and tell us the order detail so that we can sort it out and issue you a full refund or replace the item.
Can i buy your items and send them to someone as a gift?
Yes, simply use the person's address as the shipping address when you place an order .there will be no price tag on or within the package!.